Customer Service ( Finnish / Danish / Norwegian / Swedish )


Salary: £20,000 -  £25,000
Location: [Greater Manchester] Manchester
Job type: Permanent



Job Description

We're looking for Customer Service Representatives fluent in either Finnish, Danish, Norwegian, or Swedish.

About the role:

Handling all incoming customers contacts by phone and email
Handling all incoming orders by phone, email, or online.
Resolve all customer queries to full satisfaction
Providing all customers with a high standard of customer service at all times.


LANGUAGE SKILLS:

* Fluent in any of the above languages ( C1/C2 - speak, read, write )
* Excellent written and spoken in English ( C1/C2 - speak, read, write )

Position requirements:

* Fast and accurate keyboard skills
* Excellent communication skills (spoken/written)
* Excellent organisational and administrative skills
* Fast learner who can work well under pressure and to deadlines.
* Able to handle customer calls in a calm and professional manner.
* Excellent IT skills ( including email systems, internet, Word and Excel and CRMs
* At least 1-year of experience working in an office-based Customer Service environment.

Greater Manchester area

Benefits

Excellent Benefits