Customer Advisor - Norwegian Team

Salary: £27,000 - £31,000
Location: [Locations] Various
Job type: Permanent

Job Description

Our client is an international business with more than 50,000 employees working in 30 languages.

Successful candidates will support new users of a premium healthcare solution.

As a Customer Advisor on the Norwegian team, you will offer first-level support to consumers.

Your support of new consumers will be a practical and meaningful part of their path toward a healthier lifestyle.

Your mission is to deliver that support via live chat, phone, video, email or social media.

In order to join this high-performing team in London's docklands you will have:

A logical approach to resolving issues.
Significant experience in working with Consumers, either face-to-face or remotely via phone.
Excellent grammar and spelling
Excellent attention to detail

You will be:

Fluent Norwegian language skills
Business level English language skills
Proficient in computer technology and systems
Able to positively influence others
A great team player with strong interpersonal and communication skills

Salary, Bonus, Benefits

Basic Salary to ca £28,000 + Bonus to 15%

Wonderful working culture of a fun and sociable team environment
Pension Scheme with Standard Life
Eye test vouchers and discounts
Discounted corporate gym membership with Nuffield
Involvement with local charities and fundraising days
Campaign-specific benefits including discounts, incentives, and prizes
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards.
Cycle to work scheme

Hybrid role ( Work From Home / London office )

Benefits

Excellent benefits on offer