Customer Advisor - Nordic Team ( Swedish, Norwegian, Danish or Finnish )

Salary: £28,000 - £31,000
Location: [Locations] Various
Job type: Permanent

Job Description

Our client is an international business with more than 50,000 employees working in 30 languages.

Successful candidates will support new users of a premium healthcare solution.

As a Customer Advisor on the Nordic team, you will offer first-level support to consumers.

Your support of new consumers will be a practical and meaningful part of their path toward a healthier lifestyle.

Your mission is to deliver that support via live chat, phone, video, email or social media.

In order to join this high-performing team in London you will have:

A logical approach to resolving issues.
Significant experience in working with Consumers, either face-to-face or remotely via phone.
Excellent grammar and spelling
Excellent attention to detail

You will be:

Business level English language skills
Fluent in Swedish, Norwegian, Danish or Finnish
Proficient in computer technology and systems
Able to positively influence others
A great team player with strong interpersonal and communication skills

Salary, Bonus, Benefits

Salary from £28,000 + Bonus to 15%

Pension Scheme with Standard Life
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Cycle to work scheme

Hybrid role ( Work From Home / London office )

Benefits

Excellent benefits on offer